Apple steps up

I hope this entry is the last I have to make about my iPod saga.

Late last week Apple emailed me. Finally, they had concluded their investigation of the theft of my iPod from some lowlife DHL peon. They said they were ordering me a new iPod and would ship it to me asap. Great!

So Tuesday rolls around and at 8:30 am my doorbell rings. Who could that be? It couldn't be DHL with my iPod. They don't make deliveries before 11pm.

It wasn't DHL. I walked down to the front door and found a FedEx guy standing there with a box that looked suspiciously like a shipment from Apple.

I said: "This must be my iPod!"

He said: "Yeah, you and a million other people are getting them."

So I ran upstairs. I thought about just leaving the box untouched until I got home from work that night. But I wanted to see if there was some sort of apology inside. There was, but not the type I was expecting.

I opened the box and found that they had given me an upgrade. Instead of a 40GB audio iPod with a black&white display, they had sent me a top-of-the-line 60GB video Ipod. It's fantastic. It almost washed away all of my frustration. My elation will probably last until it breaks. Let's face it, iPods are way too fragile for the price. Apple needs to stop pushing the envelope on flashy features and work on making a tough machine.